Thank you for choosing Cargo Shipping World Wide Express. This Shipping Policy outlines the terms and conditions governing the shipment and delivery of goods through our shipping and logistics services. By using our services, you agree to comply with the policies described below:
Order Processing:
a. Once you place an order, our team will process it in a timely manner. We strive to fulfill orders accurately and promptly.
b. Order processing time may vary depending on the availability of the product and other factors. We will communicate any delays or issues that may affect the processing time.Shipping Methods and Carriers:
a. We offer various shipping methods to meet your needs, including ground, air, sea, and express shipping.
b. The choice of shipping method will depend on factors such as the destination, package size, weight, and delivery timeframe.
c. We work with reputable carriers to ensure reliable and efficient delivery. The carrier will be determined based on the shipping method and your location.Shipping Costs and Fees:
a. Shipping costs are calculated based on factors such as package weight, dimensions, destination, and shipping method.
b. You will be provided with the shipping cost during the checkout process or before finalizing your order.
c. Additional fees, such as customs duties, taxes, or surcharges, may apply for international shipments. These fees are the responsibility of the recipient and may be collected by the carrier or local authorities.Delivery Timeframes:
a. We make every effort to provide accurate delivery timeframes. However, please note that these timeframes are estimates and may vary due to factors beyond our control, such as weather conditions, customs clearance, or unforeseen delays.
b. We will provide you with tracking information, where available, to monitor the progress of your shipment.Delivery Address and Instructions:
a. It is your responsibility to provide accurate and complete delivery address information. Please ensure that the delivery address is accessible and that someone is available to receive the shipment during the expected delivery timeframe.
b. If you need to provide specific delivery instructions or have special requirements, please communicate them to us during the ordering process.Shipment Tracking:
a. We strive to provide shipment tracking information whenever possible. You will receive tracking details via email or by logging into your account on our website.
b. Please note that tracking information may not be available for certain shipping methods or destinations.Damaged or Lost Shipments:
a. In the event that your shipment is damaged or lost during transit, please contact us immediately. We will work with the carrier to resolve the issue and initiate a claim if necessary.
b. It is important to inspect your shipment upon delivery and report any damages or discrepancies to the carrier and to us within a specified timeframe.International Shipping:
a. For international shipments, please be aware of the customs regulations and import duties of your destination country. You are responsible for complying with these regulations and for any associated fees or taxes.Changes to Shipping Policy:
a. We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team for assistance. Thank you for choosing Cargo Shipping World Wide Express for your shipping and logistics needs.
